Last Updated: 27 May 2025
Thank you for shopping at https://resham.khaadi-store.com/. We strive to deliver your order quickly and safely. Please review our shipping policy below.
1. Order Processing Time
- Ready-to-Wear Items: 3–5 business days
- Custom/Bridal Orders: 3–8 weeks, depending on complexity
- Orders are processed from Monday to Saturday (excluding public holidays).
2. Shipping Within Pakistan
- We ship nationwide using reliable courier services:
- TCS
- M&P
- Leopards Courier
- Estimated Delivery Time: 2–7 business days after dispatch
- Shipping charges are calculated at checkout based on weight and location.
3. International Shipping
- We currently offer international delivery to select countries.
- Orders are shipped via trusted global courier services (e.g., DHL, FedEx).
- Estimated Delivery Time: 7–14 business days (may vary by location).
4. Shipping Charges
- Domestic and international shipping fees are based on weight, size, and destination.
- Free shipping may be offered on promotional campaigns or qualifying orders.
5. Customs & Duties
- International customers may be subject to customs or import duties.
- These charges are the buyer’s responsibility and are not included in product prices.
6. Order Tracking
- A tracking number will be provided via email or SMS once your order is shipped.
- You can track your order directly on the courier’s website.
7. Failed Deliveries & Redelivery
- If a delivery attempt fails due to an incorrect address or customer unavailability, the parcel will be returned.
- Redelivery will incur additional shipping costs.
8. Delays
- While we strive to meet delivery estimates, delays may occur due to courier issues, weather conditions, or customs clearance.
- We appreciate your patience in such cases.
9. Contact Us
If you have questions or need help with your order:
📧 Email: support@resham.khaadi-store.com
